Privacy Policy for Sidrah Sales

Effective Date: 21/05/2025

At Sidrah Sales, accessible from https://www.sidrahsales.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or engage with us.

1. Information We Collect

We collect the following types of personal and non-personal information:

a) Personal Information:

  • Name
  • Company Name
  • Email Address
  • Phone Number
  • Billing/Shipping Address
  • Payment Details (only processed via secure third-party gateways)

b) Non-Personal Information:

  • Browser type
  • IP address
  • Device information
  • Website usage data (through cookies and analytics)

2. How We Use Your Information

We use the information we collect to:

  • Process orders and deliver products
  • Respond to inquiries and customer support requests
  • Customize your experience on our website
  • Improve our services and website functionality
  • Send promotional emails or offers (only if you opt in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Service providers (e.g., shipping companies, payment gateways) to fulfill your order
  • Legal authorities if required to comply with legal obligations
  • Marketing tools like email or ad services (with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tools (like Google Analytics) to:

  • Understand how users interact with our website
  • Improve user experience
  • Track ad campaign performance

You can manage cookie preferences through your browser settings.

5. Data Security

We use appropriate security measures to protect your personal data:

  • SSL encryption on our website
  • Secure servers and firewalls
  • Trusted third-party payment processors

However, no system can guarantee 100% security, and you use our services at your own risk.

6. Your Data Rights

Depending on your region, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing emails
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at [sidrahsales@gmail.com].

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies before engaging.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Sidrah Sales
Email: [sidrahsales@gmail.com]
Phone: [Your business number]
Address: GNM/ 95/183/MLC, Floor-G, Plot-6, Jalil Compound, Dharavi Main Road, Mahim East, Mumbai – 400017